After purchasing, you have 60 days from the moment you receive your package to experience the benefits of this incredible product. We sincerely hope you will join the many customers who share their positive experiences with us.
However, if you are not completely satisfied with your investment, you can easily request a refund!
BEFORE requesting a refund, please ensure you have given the product enough time to work. We recommend using it for at least 3 months before making a final decision.
If you decide to proceed with a refund, follow these simple steps:
Step-by-Step Refund Guide
✅ Step 1: Confirm that you are within the 60-day period starting from the delivery date. Check your tracking number on the carrier’s website to verify the date.
✅ Step 2: Contact our support team via email at contact@spidersense.com, stating that the product did not meet your expectations. To ensure priority handling, use “Refund Request” as the subject line.
✅ Step 3: Wait for our team to send return instructions via email.
✅ Step 4: Once we receive your returned package, we will process your refund promptly. You will receive an email confirmation when the refund is issued. Depending on your bank or credit card provider, the refund may take 5-10 days to appear on your statement.
How to Contact Us
📍 Address: P.O. Box 90129 Lakeland, FL 33804
📧 Email Support: contact@spider-sense.com
Our friendly customer support team is here to assist you and will respond as soon as possible.